Residents’ Rights Regarding Residents’ Records

The resident has the right to:

  • Personal privacy and confidentiality of his or her personal and medical records.

  • Review all records pertaining to the resident upon oral or written request within 24 hours, and to purchase photocopies of these records with two days advance notice.

  • Approve or refuse release of records to any individual or agency outside the facility except when transferred or required by law.

For more information on how to file a complaint, please call (310) 394-9871, ext. 432 or email ombudsman@wiseandhealthyaging.org