Residents’ Rights Regarding Access and Visitation

The resident has the right and the facility must provide—subject to the resident's right to deny or withdraw consent at any time—immediate access to any resident by:

• Long-Term Care Ombudsman

• Immediate family or other relatives of the resident.

• Others who are visiting with the consent of the resident, subject to reasonable restrictions.

• The facility must provide reasonable access to any resident by any entity or individual that provides health, social, legal or other services to the resident.

• If a resident is married, he or she and their spouse must be assured privacy and to be able to share a room if both are residents in the facility and both agree to do so.

For more information on how to file a complaint, please call (310) 394-9871, ext. 432 or email ombudsman@wiseandhealthyaging.org