The Long-Term Care Ombudsman Program Expert Team

The ombudsman team is comprised of dedicated staff and volunteers located in 8 offices throughout Los Angeles County.

Providing leadership to the team are Molly Davies, Program Director, Michelle Quiroga, Quality Assurance and Training Specialist, and the Regional Managers:

Polina Popova-Havens
Region I (Santa Monica) Manager

Araceli Ramirez
Region II (Downtown Los Angeles) Manager

Hilda Estrada
Region III (Reseda) Manager

Rachel Tate
Region IV (Pasadena) and Region VII (Lancaster) Manager

Linda Zimmerman
Region V (Lakewood) Manager

Michelle Quiroga (Interim)
Region VI (San Dimas) Manager

Luis Ramirez
Region VIII (Burbank) Manager